General concepts about inclusion in organizations: a psychological approach to understanding diversity and inclusion in organizations

Abstract

In this chapter, we next consider the powerful psychological effects of group identity and categorization—boundaries that define who is included and who is excluded. Then, we discuss the two most dominant approaches to managing diversity in societies and organizations, colorblindness and associated assimila- tionist strategies compare to multiculturalism. After that, we highlight how understanding the psychological challenges and benefits of diversity is critical for managing the dynamic landscape in which diversity operates within organizations and to build more inclusive and effective organizations.