Study of citizen satisfaction and loyalty in the urban area of Guayaquil: perspective of the quality of public services applying structural equations

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Author

Ochoa Rico, María Salomé

Vergara-Romero, Arnaldo

Romero Subia, José Fernando

Jimber del Río, Juan Antonio

Date

2022

Subject

Citizens
Urban areas
Public services
Quality
Guayaquil (Ecuador)

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PREMIS:

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URI

http://hdl.handle.net/10396/22365

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