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The impact of daily tour service quality on tourist satisfaction and behavioral intentions in an island context: A study on tours to Isla de la Plata, Ecuador
(Taylor & Francis, 2018)
This study assesses the impact of daily tour service quality on tourist satisfaction and behavioral intentions in an island context. Using Partial Least Squares Structural Equation Modeling (PLS-SEM), the analysis of data ...
Asymmetric importance-performance analysis: Measuring classification changes of destination attributes into basic, performance and excitement factors according to the segmentation criterion
(Sage Publications Ltd, 2021)
Studies combining Asymmetric Importance-Performance Analysis (AIPA) with segmentation are scarce and no study measures the magnitude of the changes in AIPA results when using different data sets: data sets belonging to ...